The main entrance to Villa Eläintarha has two steps and the lobby downstairs has three steps to the exhibition level. The permanent exhibition is located on the first floor, and there is an accessible toilet.
The artists’ residence is located on the second floor and it is not accessible to people with certain physical disabilities. It has two flight of stairs to upstairs from the first floor exhibition level. the railing is steady and next to the stairs. There are small thresholds on every door. Some of the doors between the main hall and residence upstairs are very heavy, due to fire safety regulations.